Support & Contact

We stand by our craftsmanship, and quality of our products. If you ever have an issue, don't hesitate to contact us. For questions regarding customer service, wholesale or special projects contact us at: adam@machine-era.com

We offer custom laser engraving and discounted pricing for orders over 30 units.

In the unlikely event that you're not satisfied with a product of ours purchased from this website, you can return it for a full refund (within 14 days). Just send it to the address below with the order number or print out of the confirmation email. As soon as the return is received, we will refund the card used to make the purchase.

Machine Era Co.
3801 Carolina Ave
Richmond, Va 23222